At Biofy.io, we value your satisfaction and strive to provide the best possible service. If you are not completely satisfied with your purchase, we’re here to help.

Refund Eligibility:

• Refund requests must be made within 7 days from the date of purchase.
• To be eligible for a refund, the service or product purchased must not have been fully used or extensively accessed.

How to Request a Refund:

• Email us at [email protected] with your order details and reason for the refund.
• Our support team will review your request and notify you of the approval or rejection of your refund.

Refund Processing:

• Approved refunds will be processed within 7 business days.
• The refund will be credited to your original payment method.
• Refund timing may vary depending on your bank or card issuer’s policies.

Non-Refundable Services:

• Any service that has been fully delivered or extensively used.
• Custom or personalized services already provided.

Late or Missing Refunds:

• If you haven’t received an approved refund after 7 business days, check with your bank or credit card company.
• If the issue persists, please contact us at [email protected].

Changes to This Policy: Biofy.io reserves the right to update or modify this refund policy at any time without prior notice. Please review this policy periodically.

For any questions or further assistance, reach out to us at [email protected].