Refund Policy

Welcome to Biofy.bio – where one link in bio opens up endless possibilities. Our mission is to empower you to do everything with one platform. As part of our commitment to providing a seamless experience, we have established a comprehensive refund policy.

1. Refund Eligibility:

• You have a 7-day window from the date of purchase to request a refund for any of our premium services.

• To be eligible, the service or feature must not have been extensively used, and the refund request must adhere to the criteria mentioned below.

2. How to Request a Refund:

•  Initiate a refund request by contacting our customer support at [email protected]

•  Please include your order number, details of the service or feature you wish to refund, and a brief explanation for the request.

  • Our dedicated support team will carefully review your request within 1-2 business days.

3. Refund Approval Process:

•   If your refund request is approved, we will promptly initiate the refund process.

•   Refunds will be processed to the original payment method used during the purchase.

•   You will receive an email confirmation once the refund has been processed.

4. Non-Refundable Services:

• Some of our services fall under the category of non-refundable, particularly when claims are found to be false or without substantiated issues.

• Refunds may not be applicable if the service has been utilized extensively or if the refund request is based on inaccurate statements.

5. Cancellations:

• Orders for premium services can be canceled within 24 hours of purchase. Cancellation requests after this period may not be accommodated.

6. Contact Information:

• For any refund-related inquiries or assistance, our customer support team is here to help. Reach out to us at [email protected].

Note:

• This Refund Policy is subject to periodic review and may be updated without prior notice. We encourage you to check this page regularly for any changes.

By choosing Biofy.bio, you are embracing the concept of doing everything with one platform. We appreciate your trust in our services and thank you for being a part of Biofy.bio community.